Returns & Exchanges
At Senzu Health, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange any unworn products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.